Are you a good listener?

Scripture: Concerning him we have much to say, and it is hard to explain, since you have become dull of hearing (Hebrews 5:11).

Today’s Thought: If you want to be more effective on the job, sharpen your listening skills. All it takes is self-discipline and a genuine desire to hear what the other person has to say.

Start by removing all distractions. Put down the papers on your desk, establish good eye contact, and tune it. Sit still – don’t wander around or answer a ringing phone or respond to E-mail. Focus on what the other person is saying , not on your next response.

If you were distracted at the beginning of the conversation, stop and ask the person to repeat what you missed. Listen actively, repeating back what you’ve heard, to ensure full understanding.

Eighty percent of effective communication is good listening, not talking. Listen well, and you will do a better job and serve your customers more effectively.

Hear, my son, and accept my sayings, and the years of your life will be many (Proverbs 4:10).

Eighty percent of effective communication is good listening, not talking.