Are you faithful in everything you deliver to your customers?

Scripture: His master said to him, “Well done, good and faithful slave; you were faithful with a few things, I will put you in charge of many things, enter into the joy of your master” (Matthew 25:21).

Today’s Thought: A bank’s computer specialist was bragging about keeping the bank’s ATM machines working 98.5 percent of the time. The bank president responded, “You mean to say that our customers can’t get their money out of our bank two-and-a-half hours per week and you’re happy?”

Faithfulness in the little things will eventually show itself in the big things.

Attention to detail results in better quality, and quality always sells. A commitment to

continued improvement, rather that contentment, will result in a company culture

of upgrading customer service.

Timex has built its reputation on the promise that their product “takes a licking and keeps on ticking.” If you built that kind of quality into your product or service, your customers will keep coming back for more. Don’t settle for less than exceeding your customers’ expectations.

Wealth gained by dishonesty will be diminished, but he who gathers by labor will increase (Proverbs 13:11 NKJV)

Don’t settle for less than exceeding your customers’ expectations.